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	1	Stinnett, Bill Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding How and Why Your Customers Buy NY McGraw-Hill 2004 0071441883 / 9780071441889 1st Edition Trade Paperback Fine 261 pp., index. New, no creases or markings. A guide to customer service and sales, based on understanding how and why customers buy. Author is a sales trainer who has worked for GE, Microsoft, Verizon, EDS and American Express. Price: 9.00 USD
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